Terms of Service
Clear terms.
Considered use.
These Terms of Service describe the general conditions that apply when you browse the FormVela website, interact with its content or place an order through the store.
By using the site, you agree to use it responsibly and in accordance with the terms described below, together with any information shown during the ordering process.
A straightforward framework for using FormVela.
FormVela offers activewear, performance layers and active accessories through an online shopping experience designed around everyday movement and functional dressing.
Product information, availability, pricing, order details and other store information may be updated from time to time. The information shown at the point of purchase should be reviewed carefully before an order is submitted.
What these terms cover.
Review the details before you order.
Product titles, descriptions, images, options, pricing and other information are intended to help you make an informed choice. Because individual products can differ, review the information attached to the exact item and selection you intend to purchase.
Use of the website
You may browse and use the FormVela website for lawful personal shopping, product research and other ordinary store-related purposes.
You should not intentionally interfere with the operation of the site, attempt unauthorized access to restricted areas, introduce harmful code or use the service in a way that disrupts access for other users.
Product information
FormVela aims to present product information in a clear and useful way. Product characteristics, materials, sizing, care information, color appearance and available options can vary between individual products.
Review the specific product information shown for the item you are purchasing rather than assuming that all products within a category share identical characteristics.
Screen settings and photography conditions can affect how colors or details appear digitally.
Orders and availability
Submitting an order provides the information needed for the store to process the purchase. Product availability can change, and an item shown on the site may not remain available indefinitely.
If an order cannot be processed as submitted, FormVela may contact you using the details associated with the order to explain the available next step.
Pricing and payment information
Review the price and order total displayed during checkout before completing your purchase. Where the checkout presents additional charges, discounts or adjustments, those should be reviewed as part of the final order summary.
You are responsible for providing accurate payment and billing information when completing an order.
Shipping and delivery
FormVela's current stated shipping preparation time is 3–5 business days. Delivery timing after dispatch may depend on the destination and the delivery service involved.
Customers should provide complete and accurate shipping information. If you notice an issue with your order details, contact FormVela as soon as possible.
Returns, refunds and order support
Return and refund questions should be reviewed based on the individual order and item circumstances. Contact FormVela before sending an item back so the appropriate instructions can be confirmed.
Do not assume that the general store contact address is automatically the correct return destination for an order.
Website content
The FormVela website may include product photography, written descriptions, layouts, graphics and other content prepared for the operation and presentation of the store.
Store content should not be copied, republished, modified or used in a misleading way without appropriate permission where such permission is required.
Accuracy of information
FormVela may update product details, store information or website content when changes are needed. Typographical, descriptive or technical errors may occasionally occur.
Where information appears unclear or inconsistent, contact FormVela before relying on that information for a purchase decision.
Third-party services
Parts of an online store experience may rely on services that help support functions such as checkout, payment, delivery or website operation.
When a separate service presents its own terms, notices or policies, review those terms as they relate to your use of that service.
Changes to these terms
FormVela may revise these Terms of Service when the store, website or operating practices change. The version displayed on the website represents the current terms available to visitors.
Questions about the terms
If you need clarification about these terms, an order or the use of the FormVela store, contact us using the details provided below.
Accurate details help keep the process clear.
Before completing an order, check your selected product, size or option, quantity, contact information and delivery details. If you discover an error after ordering, contact FormVela promptly so the situation can be reviewed.
Questions about the store or an order?
Contact FormVela if you need clarification about these terms or assistance with a store-related question.